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Returns/Refunds/Shipping/MAKEUP Policy

Returns

Thank you for backing KRoyaltiesbeautyLLC! We're truly grateful for your support in joining our movement. No refunds at this time, only store credit. If you need to exchange a specific product, please note that they must be unopened and returned in same condition as purchased. Shipping instructions will be included with purchase. Shipping products back will range from 15-30 days of purchase. No returns on makeup brushes!! However, we deeply value you as a customer and are committed to resolving any issues. Please reach out to us at support@kroyaltiesbeauty.com with your concerns, and we'll do our best to assist you.

Shipping charges

Once your order has been placed, please allowed 2-7 business days (does not include weekends or Holidays) for your order to be shipped.

After order has been shipped, please allowed 7-10 business days for your order to be delivered (US only). Note: If shipping outside of the US, please allow up to 15 business days. 

NOTE: DUE TO COVID-19 SHIPPING MAY BE DELAYED. PLEASE ALLOW AN ADDITIONAL 3-5 DAYS!

******MAKEUP APPOINTMENTS******* 

Thank you for scheduling with KRoyaltiesbeautyLLC for your next glam! We are excited to enhance your inner beauty.

COVID-19 Safety & Sanitation Information 
All clients are required to wear a mask OVER the nose & mouth when entering the building. Please do not take off your mask unless I ask. 
Clients must wash hands before and after service.
Temperature will be taken at the door before entering! If you have a fever or symptoms you will NOT enter the building and your appointment will be postponed.
All equipment will be sanitized before and after every client.
Mask and other personal protection equipment will be worn by makeup
No extra guest! 
Do I need to pay a deposit?
Yes. DEPOSIT will be required at the time of booking. Deposit will go towards your service. 
No show equals no deposit back!!!
Clients will be allowed a 1 time transfer to a future date if appointment needs to be rescheduled. Must be scheduled in 60 days to receive credit for deposit. 
If you are 5 minutes late, there will be a $5 fee
IF YOU ARE 10 MINUTES LATE, YOUR APPOINTMENT WILL BE RESCHEDULED. Please be on time!!
Address will be texted and emailed 48hrs prior to appointment time. 
Need artist to travel to you? 
No problem, there will be a $30.00 travel fee up to 15 miles. Price after 15 miles will be determined by artist.